They leaked water into the boiler causing various parts to break including the pcb board they also broke a valve by the tank. I had to make an abrupt decision to stop payment on my bank account for our home insurance to avoid NSF charges with the bank and the insurance company. “ Axa Car insurance have increased by +200 while all the other car insurers on the market are offering - £200. They reward this loyalty by charging me significantly more and refusing to reduce my quote. An AXA Home Insurance Ad. Read independent reviews, consumer experiences, feedback and complaints right here! In 1991, Equitable Life Assurance Society was acquired by French insurer AXA, and in 2004, the company was renamed AXA Equitable Life Insurance Company. AXA agents for Hastings. Insurance firm AXA on Monday said it has sold its business in the Gulf to Gulf Insurance Group (GIG) for an undisclosed amount. How quickly did you get the policy documents? A company specialising it drying properties was sent out to try and stop further damage, they left dryers on in our home for almost 2 weeks to remove as much moisture as possible. and great value. DO NOT INSURER YOU PROPERTY WITH TESCOS BANK(AXA UNDERWRITERS). It might be good for 1 max 2 years then move along, Axa will lose millions in insurance this year. I HAD HOME INSURANCE AND HOME EMERGENCY COVER with AXA. The claim for the water damage was just as bad dealing with rude incompetent staff having to argue and fight for every item which has been damaged/claimed for. Upon calling AXA, I was told that I had an Home Emergency Cover Extra Policy, so as such there was No excess to pay, I was cover up to £1000 and this did not affect my NO CLAIMS BONUS. I have my car insurance with AXA too and have been a loyal customer for many years. DON'T buy AXA Insurance -it is a CON! POLICY NUMBER : DU HHS 5101386, Renewal rip off when I went to cancel they offered me a reduction... no way loyalty first or bye bye, Website is easy to sign in and access policy documents and its shows your level of cover so you easily tell what is or isn't covered without having to resort to pages of small print, always been reasonable cost and cover seems comprehensive. they help with everthing. They seem to have the most appallingly rude and incompetent staff you could possibly imagine across claims, customer service, legal and complaints. Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great but fair enough. What kind of customer service do they offer? Bharti AXA offers all types of bike insurance policies to the customers at an affordable bike insurance premium. How is this fair? One of the companies that offers home insurance is AXA Home Insurance. The first two questions can be answered by looking on their website, but for hones answers to the other questions you can best rely on customers that have dealt with AXA Home Insurance. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of money. And if you need to, you can contact them. Do not take out insurance with Axa, they are fraudsters. Will this be how it works in real life? Beneath contempt. Abusive liars, out to defraud legitimate claimants. (It was later found by a further engineer who changed the waste beneath the bath, that the blockage was caused by a build up of debris in the soil stack, not the pipes beneath the bath as all were brand new and replaced when I recently installed a new bathroom less than year ago. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of money. Further damage 3 days later caused in removing tiles to get access to the waste. Axa's business insurance has a score of 3.3 out of 5 on Feefo from about 150 customer reviews in the past year. As the name already indicates, AXA Home Insurance is a company that offers home insurance policies. Your house is the, or at least one of the, most expensive things you’ll ever buy. AXA is refusing to cover the cost of repairing he bathrooms to their former state, they also want to use their contractors again and follow a suggested plan (which we have been advised by other contractors is unlikely to work without incurring further damage). Home Insurance. To compare home insurance companies across the board, we then calculated a Reviews.com score based on the following: IF YOU HAPPEN TO HAVE A MISFORTUNE OF HOME BURGLARY THEN FROM DAY ONE EMPLOY YOUR OWN ASSESSOR BECAUSE THE LOSS ADJUSTER SENT BY THE INSURANCE COMPANY WORKS FOR THEM. However, as they did not order the replacement vinyl they did not turn up nor notify us in advance, which wasted the time we booked of work. In their rush to “finish” the job they had caused more damage than they been sent to fix, they could not connect soil pipes correctly and our sinks aren’t level (they are about 1cm higher on the right hand side). landlords, giving me peace of mind and competitive premiums. Present in 57 countries, AXA's 160,000 employees and distributors are committed to serving our 108 million clients. Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). Do they really pay any claim you make, or did your claim just happened to fall under some fine print that you never even noticed before but gets you into trouble at the time of the claim? How well did Axa handle your home insurance claim? Axa emergency left myself and my children one of which is disabled and classed as vulnerable without hot water and heating for over 5 weeks leaving us to live/keep warm in one room. Clearly I should not have tried to stop more water damage happening and just left the radiator water to flow for the 6 plus hours it took the incompetent emergency engineer to arrive. Paid plumber £750 to sort problem out but took 5 days due to his other commitments, not great ... Made a claim on their Home Emergency insurance for a gas leak after being cut off immediately as per law requires (November, no heating, hot water, Cooking). Reviews AXA Home Insurance. They can inform you of everything you need to know. © Smart Money People 2021. I have three separate documents, two stating that I am covered for legal assistance and one now refuting the previous two, all documents are from Axa. Covers damage caused by events such as fire, theft, subsidence and flooding. Personally I’m shocked by such a claim as normally if you are experiencing difficulties you would advise the home owner, or stop and inform them after damage is incurred, not carry on and destroy the other bathroom before informing the home owner! AXA Home Insurance is mainly active in the Insurance category, more specifically with Home, Other, Vehicle, Travel. Abusive liars, out to defraud legitimate claimants. Get to know the best online shops and service providers from the impressions they with people. Before removal, Area manager for drainage company attend giving me his direct number via business card and word, ensuring me that any damage done would be fixed and repaired back to original state. Have... Read Full Description. The damage to the tiling was “incidental” and wasn’t the contractors fault. Aviva Home Insurance. I coincidentally went downstairs to get a glass of water. But what kind of cover do they offer? How quickly did you get the policy documents? Best homeowners insurance 2020. Great cover tailored towards. the company has already been in existence for 300 years. To aid the drying process they removed segments of the vinyl to expose the wooden boards. A later date at the end of July was agreed, the work should have taken 2 days as per the scope of works, however when the contractors turned up at 8am they did not have all the necessary materials they had to go pick up this, in addition they didn’t seem interested in carrying out all the works on the scope and had to be challenged on this. We had an escape of water in a small ensuite bathroom last November where the shower tray had cracked unexpectedly. AXA Mansard Insurance Plc. Did you get a positive impression from the reviews? By Tim Leonard 03 November 2020. They take your money and claim you are insured. Axa Car Insurance - Bad service when you need to make a claim. AXA Singapore is one of the world's leading insurance companies. PLEASE TAKE MY ADVICE do NOT TAKE OUT TESCOS BANK/AXA HOME INSURANCE OR ITS EMERGENCY SERVICE THEY ARE APPALLING. Told them I would buy a new car on 14th January and asked for help to carry on with the insurance. Mis-sold me a policy and refused to honour it putting me through years of hell. We complained and subsequently the contracts had to do another site visit (why we have no idea! Here is our tale of woe, that has involved countless telephone calls, emails, wasted time and cost us a lot of money. I can only presume the management team are just not up to the job. Home insurance starts from just £115 – that’s all 10% of customers paid. Great information to enable me to select the best policy. Top 5 Home Insurance To calculate the top 5's we take the following factors into account: • All the star ratings the company/product has received, • The number of reviews • How recent the reviews are AXA has been in operation in one form or another for almost 300 years, but after several acquisitions, mergers and name changes, AXA itself was formed in 1985. Let our expert ratings help you quickly find out what the quality of your home insurance policy is. I WAS KICKED AROUND TO DIFFERENT TEAMS. We complained to AXA about this, according the “Claims Manager” the contractors had been trying to “minimise disruption for our family” which was why they hadn’t been there that long. If so, then you can place your order on the AXA Home Insurance website with confidence. ONCE WE EMPLOYED OUR OWN ASSESSOR THE TONE OF THE COMPANY CHANGED AND HE MANAGED TO GET US MOST OF THE CLAIM EXCEPT ONE ITEM WHICH WAS QUITE EXPENSIVE. Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. PLEASE DO NOT INSURE WITH AXA BECAUSE THEY ARE HAPPH TO COLLECT YOUR MONEY BUT REFUSE TO PRIVIDE YOU WITH THE SERVICE WHEN YOU MAKE A CLAIM. Axa (Intact) Home Insurance Reviews. The most comprehensive Home Insurance policies tend to have a higher valuables cover limit, while the best Home Insurance policies typically cover these valuables outside the home, including abroad. To be followed the next day by engineer denying he had caused any damage in my house They have used every trick in the book to wheedle out. For over 65 years Saga has provided a range of products and services to over-50s in the UK. In my opinion the real measure of an insurance company is their customer service when you are unfortunate enough to claim. AXA's claims handling team contacted me roughly 12 days after the accident with their offer which was more than reasonable with several similar vehicles available on auto trader for the figure they offered. What kind of cover does AXA Home Insurance offer? However, AXA spent over a month negotiating the costs with the contracts and the works weren’t agreed till the later end of March. Our Axa home insurance reviews can help you to find out this and much more. Axa Homesmart insurance has been absolutely brilliant. Axa's landlord insurance has been rated 5 stars by an independent financial service. When you make a claim they tell you that you are not covered. You’ll get this as standard with Home Safe but can also add this type of cover to Home Smart and Home Sure insurance. Provides innovative insurance solutions for both personal and business needs. DON'T buy AXA HOME Insurance -it is a CON! Upon open my Living room door on the way to my kitchen, I found water coming through my ceiling in several locations, causing damage to ceiling, wooden floor below, blinds and a floor lamp.A result of the engineer filling the bath and making a whole in the bath waste, all the water coming through my ceiling and get in to my electrics  Crooks!!!!!!! I broke my glasses whilst emptying buckets/pans of water coming from the burst radiator I stumbled back nocked my glasses off my bed and and accidentally trod on them. I RECEIVED THREE DOCUMENTS FROM AXA, TWO STATING YOU ARE COVERED AND A THIRD RECENT DOCUMENT STATING YOU ARE NOT COVERED. Here is our tale of woe, that has involved countless telephone calls, emails, wasted time (Nov 17 to Aug 18 and onward) and cost us a lot of... We are a family of 6, of which 4 are young children. WE ARE NOW TAKING THE MATTER TO THE FINANCIAL-OMBUDSMAN. But you might wonder which company you should choose. 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